This article is a guest post from Nichole Elizabeth DeMeré, SaaS Consultant & Customer Success Evangelist.
When you introduce a KPI dashboard, you can expect to see some deer-in-headlights looks from your employees. They can only imagine two uses for tracking their data – you’re judging them based on it, or you’re micromanaging them with it.
Fear of data is understandable. The truth is, most of us have been burned by data (in the hands of bad managers) in the past. But it doesn’t have to be that way.
In fact, introducing a data-driven framework can actually make it easier to promote engagement, productivity, and yes – even happiness within your organization. Do it right, and your team will appreciate data as the wonderful tool it is and enjoy their work more.